By accessing and using Dolphin Bingo, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
Acceptance Of The Terms
You must accept all terms and conditions contained within this document prior to creating an account or participating in any gameplay on Dolphin Bingo. By clicking "Agree" upon registration, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions.
Eligibility Requirements
To use Dolphin Bingo, you must meet the following eligibility requirements:
Minimum Age Requirements
You must be at least 18 years old to create an account on Dolphin Bingo. We do not tolerate minors using our platform, and you agree that we may restrict or block any suspected underaged user.
Geographic Restrictions
Access to Dolphin Bingo is restricted in certain jurisdictions due to local laws and regulations. You are responsible for ensuring that your use of the platform complies with applicable laws and regulations in your country of residence.
Account Registration Rules
Registration Requirements
To create an account, you must provide accurate and truthful information.
Account Limits
Each user may only have one active account on Dolphin Bingo at any given time.
Credential Security
You are responsible for maintaining the accuracy and security of your account credentials.
Identity Verification And Kyc
To ensure regulatory compliance, we reserve the right to request documentation to verify your identity and age. We use this information solely for anti-money laundering purposes and protecting minors from online gaming risks.
Account Accuracy Obligations
You are responsible for maintaining accurate and up-to-date information within your account settings. If you have any changes, please notify us promptly.
Account Security Responsibilities
To prevent unauthorized access to your account:
Password Security
Use strong passwords.
Authentication
Enable two-factor authentication (if available).
Reporting
Notify us immediately of any suspicious activity or potential security breach.
Login Credentials And Password Protection
You are responsible for maintaining the confidentiality and secrecy of your login credentials. You agree that we will not be liable for unauthorized access resulting from lost, misplaced, or shared passwords.
Restricted Behaviour And Prohibited Activities
Legal Compliance
You must comply with all applicable laws and regulations.
Fair Play
Do not engage in any behaviour deemed unsportsmanlike or unfair by Dolphin Bingo staff.
Suspension Rights
We reserve the right to suspend your account if you exhibit restricted behavior.
Multi-Accounting And Fraud Prevention
Multi-accounting is prohibited on our platform. This includes but is not limited to, using different email addresses, names, dates of birth, or other identifying information to create multiple accounts. If we determine that a user has created duplicate accounts for the purpose of gaining unfair advantages or attempting fraud, all related accounts will be suspended indefinitely.
Bonus And Promotion Rules
Wagering And Gameplay Conditions
Nature Of Agreement
You agree that gaming on Dolphin Bingo will not constitute or result in any form of wagering contract, partnership or joint venture between you and us.
Game Fairness
The outcome of all games shall be determined by a random number generator (RNG) for fairness and randomness.
Finality Of Results
All results are final.
Bonus Abuse Prevention
We reserve the right to restrict or void bonuses at our discretion if we suspect bonus abuse, collusion, match fixing, money laundering, or other suspicious activity on Dolphin Bingo. If your account is restricted due to suspected misuse of a promotional offer, you will be notified via email explaining the grounds for restriction.
Deposits And Withdrawals
We do not currently support deposits or withdrawals but are exploring possible options in the future. Any change to this policy will be clearly announced and communicated through our website.
Verification Before Withdrawals
Prior to processing any withdrawal request:
Identity Check
We reserve the right to verify your identity.
Documentation
You may be required to provide documentation for proof of age and address.
Payment Method Restrictions
Please note that it is not possible to withdraw funds from accounts created using non-debit, pre-paid or credit cards.
Processing And Review Procedures
If you encounter any issues with processing or have concerns regarding a payout request:
Support Contact
Contact our support team through email to report the problem.
Response Time
Please allow 24-72 business hours for response, where possible.
Responsible Gambling Expectations
We strive to maintain an environment that is both engaging and responsible:
Promotion Of Responsibility
Dolphin Bingo promotes self-responsibility and responsible gaming practices.
Stake Limits
Players must not place a total stake on our platform that exceeds $500 CAD per day unless agreed otherwise in writing.
Legislative Awareness
We strongly advise you to familiarize yourself with local legislation regarding problem gambling.
Self-Exclusion And Account Restrictions
You may request temporary or permanent self-exclusion at any time. Accounts subject to suspension will be notified by email with detailed procedures on how to lift the restriction once the designated timeframe has passed or if a change in circumstances occurs, allowing for the reinstatement of gameplay privileges. Please note that repeated requests for account closures may lead to further action.
Game Fairness And Rng Systems
Our games use certified and audited RNG systems by 3rd party regulators to ensure fairness and randomness. Gaming results are final and cannot be contested, except where clearly defined malfunctions or irregularities have occurred.
Technical Interruptions Or Voided Gameplay
In cases of technical issues resulting in voided gameplay:
Game Freezing
We reserve the right to freeze the relevant game at our discretion.
Wager Policy
Dolphin Bingo will not accept wagers during games that we determine have been affected by system faults, software bugs, hardware malfunctions, internet disconnections, force majeure or other unforeseen circumstances.
Suspension Or Closure Of Accounts
Your account may be suspended temporarily due to:
Misconduct
Reasonable suspicion of misconduct.
Terms Breach
Failure to adhere to Dolphin Bingo terms and conditions.
In cases where your account is permanently closed in response to a suspected breach of these Terms & Conditions, we will provide notification via email with specific details regarding the reasons for permanent termination.
Intellectual Property And Platform Ownership
Dolphin Bingo owns all rights to our platform content including but not limited to text, images, trade marks (including logos) patents. Your use of Dolphin Bingo implies that you agree to respect intellectual property rights as per applicable legislation in your jurisdiction. Please note any dispute over IP ownership will be resolved exclusively by the Courts of Ontario.
Limitation Of Liability
In no event shall we or our directors be liable for direct loss, incidental damages, special, punitive, consequential (including without limitation computer virus damage), and/or other types of indirect damages arising in connection with this agreement. Your use of Dolphin Bingo is at your own risk, and by accessing the site you agree that losses are not recoverable.
Modification Of Terms
Dolphin Bingo reserves the right to modify any aspect of our platform or these terms without prior notice. Such changes will be made to better manage commercial operations or improve security measures for player protection and regulatory compliance.
Contact Or Support Guidance
Need help? Contact us via:
Our support team is available during venue hours to assist with any queries or issues you may have.
