Privacy Policy

Privacy Policy

We are committed to protecting the personal data and respecting your right to privacy when you use our website, mobile application, or visit our physical location.

Personal Information Collection

When creating an account with us, we may collect some of your personal information, including:

• Your name
• Date of birth

We also collect information about the device and browser you use to access our platform. This includes:

• Device type (e.g., mobile or desktop)
• Browser type and version
• Operating system

This data helps us ensure that our website works as intended on various devices.

Usage Analytics

To improve your user experience, we may collect analytics data about how users interact with our platform. This can include information such as:

• The pages you visit
• How long you spend on each page
• Any interactions (e.g., clicks or searches)

We use anonymised and aggregated versions of this data to understand trends and improve our website.

Cookies and Tracking Technologies

Like many websites, we use cookies to enable certain features and improve the user experience. A cookie is a small file stored on your device that helps us remember preferences or actions you've taken.

Some cookies are necessary for our platform's functionality (e.g., login), while others help us track usage patterns. We also partner with third-party services to collect data about website performance and user interactions.

Communication Preferences

We respect your preference regarding communication from us. You can choose:

• To receive regular updates about promotions, events, or new features
• Or, opt out of these communications altogether

Please note that some essential notifications (e.g., password reset requests) cannot be opted-out of.

Data Storage and Retention

Your personal data is stored securely on our servers within the European Economic Area. We maintain a secure environment to protect your data from unauthorized access or loss.

We will retain your information for as long as necessary to provide services, resolve any issues, or fulfill regulatory requirements.

Security and Account Protection

To keep your account safe:

• Use a strong password (at least 8 characters)
• Enable two-factor authentication
• Keep your browser and device up-to-date

In case of suspicious activity or security breaches, we will notify affected parties promptly.

Account Access and Password Protection

You are responsible for keeping your account credentials secure. If you suspect unauthorized access to your account:

1. Log out immediately
2. Change your password (stronger than the previous one)
3. Inform us through support channels

We recommend using a password manager or two-factor authentication to add an extra layer of protection.

User Rights Regarding Personal Data

You have several rights regarding your personal data, including:

• Request access: Ask for information about what we hold
• Correction and deletion: Update or remove any inaccuracies
• Object to processing

Please note that restrictions may apply depending on local laws and regulations.